Staff Product Designer, Cross-Functional Design Strategy Turning ambiguous problems into scalable systems.

Enterprise SaaS at IBM and Synopsys

Sycle PRO Calendar UI mockup in dark theme

Senior Product Designer

Sycle: Transforming legacy scheduling into a high-frequency, compliance-backed clinical workspace

UX Research UX Design User Testing SaaS Design Systems

Partnered across Sycle and Costco stakeholders to redesign a high-frequency clinical workspace, aligning multi-persona booking workflows across two organizations with different scale needs.

View Project
Synopsys Code Sight modernized Products and Licenses onboarding panel

Senior UX Engineer, Staff

Synopsys: Improving a fragmented multi-product security plugin into a unified, high-density developer IDE experience

UX Research UX Design User Testing Developer Tools Enterprise

Defined the pattern language for a multi-product IDE security tool, unifying fragmented onboarding and data-heavy workflows adopted across product teams into one scannable developer experience.

View Project
ÖBB train ticket app showing a Wien Westbahnhof to Salzburg Hbf journey and a booking flow with train pricing options

Lead UX Designer

IBM / ÖBB: Austrian Rail: Replacing paper-heavy workflows with a streamlined iOS app

UX Research UX Design User Testing Mobile Enterprise

Set the design direction for digitizing paper-based rail workforce ticketing as part of the Apple/IBM enterprise partnership, consolidating cash handling, discounts, and route scheduling into a single mobile tool. [Covered by TIME and Forbes]

View Project

What People Say

"Rick consistently demonstrated the qualities that make an exceptional Product Designer: empathy for customers, thoughtful product thinking, meticulous attention to detail, and a highly collaborative approach. I would gladly hire Rick again."

Cory M.

Manager, Sycle

"Rick is exceptionally skilled at taking complex problems and turning them into simple, intuitive, and modern experiences. He brought deep expertise and broad industry knowledge to every project."

Tariq G.

Product Lead, Sycle

About Me

12+ years designing enterprise SaaS across healthcare, developer tools, transit and fintech. Now focused on patterns that scale beyond the team that built them.

How do I turn ambiguous, multi-stakeholder problems into products real people want to use + how do I help other teams do the same?

Across Sycle, Synopsys, and IBM/ÖBB, my design decisions have been sought out beyond my own product. When Costco's team needed flows/components from the scheduling model for their Hearing Center platform, they came to Sycle's patterns and to me to adapt them, negotiating a solution that worked for both Costco US and Canada's scale and Sycle's smaller clinics.

Where does AI fit into how I design?

I use AI to accelerate discovery and prototyping without substituting human insight. As always, the goal isn't to replace the designer, it's to spend less time on repetitive work and more time on what matters: the people using the product and the teams building for them.

How do my systems hold up outside their original context?

Beyond Costco, Synopsys called me in for a month-long engagement to integrate my IntelliJ/VS Code design tokens into their Black Duck product. A separate team, a separate codebase, my patterns. Reusable systems aren't just about consistency within a project; they're about being built well enough that someone else wants to use them.

Get In Touch

Let's Work Together

Have a project in mind? I'd love to hear about it. Let's create something amazing together.

LinkedIn