Enterprise SaaS at IBM and Synopsys
Led the end-to-end redesign of a high-frequency clinical workspace to optimize multi-persona provider booking loops and improve user experiece and workflow efficiency.
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Designed a multi-product IDE security tool, consolidating fragmented onboarding and data-heavy workflows into a single, scannable developer experience.
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Digitization of paper-based rail workforce ticketing, consolidating cash handling, discounts, and route scheduling into a single streamlined mobile tool, part of the Apple/IBM enterprise partnership covered by TIME and Forbes.
View Project"Rick consistently demonstrated the qualities that make an exceptional Product Designer: empathy for customers, thoughtful product thinking, meticulous attention to detail, and a highly collaborative approach. I would gladly hire Rick again."
Cory M.
Manager, Sycle
"Rick is exceptionally skilled at taking complex problems and turning them into simple, intuitive, and modern experiences. He brought deep expertise and broad industry knowledge to every project."
Tariq G.
Product Lead, Sycle
How I turn complex, multi-stakeholder problems into products real people want to use, using AI to accelerate discovery without substituting human insight. The goal isn't to replace the designer, it's to spend less time on repetitive work and more time on what matters: The people using the product.
Across Sycle, Synopsys, and ÖBB, my best insights came from watching people work: 40 clinic deep dives, day-in-the-life conductor shadowing, and enterprise developer interviews. AI can surface patterns fast, but the real signals come from humans in context.
From clinical calendars to rail ticketing, I build interactive prototypes early and validate them with frontline users, not just stakeholders in a meeting room. Feedback loops, not assumptions, drive the design.
I define reusable patterns, state-driven components, and cross-product workflows, including the IBM + Apple Enterprise Mobile Suite and the unified auth matrix for Synopsys, so experiences stay coherent as teams and platforms grow.
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Have a project in mind? I'd love to hear about it. Let's create something amazing together.